1. Information We Collect
Personal Information:
Contact Information: Name, email address, phone number and mailing address.
Payment Information: Credit card details or other payment information.
Service Details: Information about your home, cleaning preferences and scheduling.
Usage Information:
Website Activity: Name, email address, phone number and mailing address.
Device Information: Credit card details or other payment information.
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To provide and manage our cleaning services, including scheduling, invoicing and customer support.
Communication: To contact you regarding your bookings, send service updates and respond to inquiries.
Marketing: To send promotional materials, special offers and newsletters. You can opt-out of these communications at any time.
Improvement:To analyze usage patterns and improve our services and website functionality.
Security: To protect against fraud, unauthorized transactions and other liabilities.
3. How We Share Your Information
We may share your information with:
Service Providers: Third-party vendors who assist in service delivery, payment processing and marketing efforts. These providers are contractually obligated to protect your information.
Legal Obligations: Authorities when required by law, such as for compliance with legal processes, fraud prevention or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition or sale of assets, your information may be transferred to the new entity.
4. Data Security
We implement and maintain appropriate technical, physical and organizational security measures designed to protect your personal information against unauthorized access, destruction, loss, alteration or misuse.
While we strive to protect your personal information, please note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to promptly notify you of any security breach affecting your personal information as required by applicable law.
Access to personal information within our organization is restricted to authorized personnel on a need-to-know basis. Our employees and contractors are bound by confidentiality obligations and undergo regular privacy and security training.
When we engage third-party service providers who may have access to personal information, we require them to maintain appropriate security standards through contractual obligations and regular compliance assessments.
5. Data Retention
We retain your personal information for as long as necessary to:
Provide our services to you
Comply with legal obligations
Resolve disputes
Enforce our agreements
Fulfill legitimate business purposes
6. Your Rights
You have the following rights regarding your personal information:
Access: Request access to your personal data.
Correction: Request corrections to any inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to certain exceptions.
Opt-Out: Opt-out of receiving marketing communications.
7. Third-Party Links
Our website may contain links to third-party websites, plugins and applications. Clicking on these links or enabling these connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements or practices.
When you leave our website, we encourage you to read the privacy policy of every website you visit. These third-party services have their own privacy policies and we assume no responsibility or liability for their content, privacy practices or reliability. Any information you provide to third-party services is subject to their respective privacy policies and terms of service.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will notify you of any significant changes and update the effective date at the top of this policy.
Contact Information
If you have any questions or concerns regarding these terms and conditions, please contact us:
Phone: +971-504119054
Address: 8G5, NBL-2, Al Quoz, Dubai, United Arab Emirates
1. Information We Collect
Personal Information:
Contact Information: Name, email address, phone number and mailing address.
Payment Information: Credit card details or other payment information.
Service Details: Information about your home, cleaning preferences and scheduling.
Usage Information:
Website Activity: Name, email address, phone number and mailing address.
Device Information: Credit card details or other payment information.
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To provide and manage our cleaning services, including scheduling, invoicing and customer support.
Communication: To contact you regarding your bookings, send service updates and respond to inquiries.
Marketing: To send promotional materials, special offers and newsletters. You can opt-out of these communications at any time.
Improvement:To analyze usage patterns and improve our services and website functionality.
Security: To protect against fraud, unauthorized transactions and other liabilities.
3. How We Share Your Information
We may share your information with:
Service Providers: Third-party vendors who assist in service delivery, payment processing and marketing efforts. These providers are contractually obligated to protect your information.
Legal Obligations: Authorities when required by law, such as for compliance with legal processes, fraud prevention or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition or sale of assets, your information may be transferred to the new entity.
4. Data Security
We implement and maintain appropriate technical, physical and organizational security measures designed to protect your personal information against unauthorized access, destruction, loss, alteration or misuse.
While we strive to protect your personal information, please note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to promptly notify you of any security breach affecting your personal information as required by applicable law.
Access to personal information within our organization is restricted to authorized personnel on a need-to-know basis. Our employees and contractors are bound by confidentiality obligations and undergo regular privacy and security training.
When we engage third-party service providers who may have access to personal information, we require them to maintain appropriate security standards through contractual obligations and regular compliance assessments.
5. Data Retention
We retain your personal information for as long as necessary to:
Provide our services to you
Comply with legal obligations
Resolve disputes
Enforce our agreements
Fulfill legitimate business purposes
6. Your Rights
You have the following rights regarding your personal information:
Access: Request access to your personal data.
Correction: Request corrections to any inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to certain exceptions.
Opt-Out: Opt-out of receiving marketing communications.
7. Third-Party Links
Our website may contain links to third-party websites, plugins and applications. Clicking on these links or enabling these connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements or practices.
When you leave our website, we encourage you to read the privacy policy of every website you visit. These third-party services have their own privacy policies and we assume no responsibility or liability for their content, privacy practices or reliability. Any information you provide to third-party services is subject to their respective privacy policies and terms of service.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will notify you of any significant changes and update the effective date at the top of this policy.
Contact Information
If you have any questions or concerns regarding these terms and conditions, please contact us:
Phone: +971-504119054
Address: 8G5, NBL-2, Al Quoz, Dubai, United Arab Emirates
